مقاله انگلیسی رایگان در مورد یک سیستم هوشمند تجارت الکترونیک B2C – الزویر ۲۰۱۸

elsevier

 

مشخصات مقاله
ترجمه عنوان مقاله یک سیستم هوشمند تجارت الکترونیک تجارت به مصرف کننده برای مهندسی مجدد فرایند انجام سفارش الکترونیکی
عنوان انگلیسی مقاله A B2C e-commerce intelligent system for re-engineering the e-order fulfilment process
انتشار مقاله سال ۲۰۱۸
تعداد صفحات مقاله انگلیسی ۲۵ صفحه
هزینه دانلود مقاله انگلیسی رایگان میباشد.
پایگاه داده نشریه الزویر
نوع نگارش مقاله مقاله پژوهشی (Research article)
مقاله بیس این مقاله بیس نمیباشد
نمایه (index) scopus – master journals – JCR
نوع مقاله ISI
فرمت مقاله انگلیسی  PDF
ایمپکت فاکتور(IF) ۳٫۷۶۸ در سال ۲۰۱۷
شاخص H_index ۱۴۵ در سال ۲۰۱۸
شاخص SJR ۱٫۲۷۱ در سال ۲۰۱۸
رشته های مرتبط مدیریت
گرایش های مرتبط مدیریت کسب و کار، مدیریت فناوری اطلاعات، بازاریابی، تجارت الکترونیک
نوع ارائه مقاله ژورنال
مجله / کنفرانس سیستم های کارشناس با نرم افزار – Expert Systems with Applications
دانشگاه The Hong Kong Polytechnic University – Hunghom – Hong Kong
کلمات کلیدی لجستیک تجارت الکترونیک، خرده فروشی O2O، تکمیل سفارش، مهندسی مجدد فرایند کسب و کار، برنامه های تعویق انبار، سیستم های متخصص
کلمات کلیدی انگلیسی e-commerce logistics, O2O retailing, order fulfilment, business process re-engineering, warehouse postponement applications, expert systems
شناسه دیجیتال – doi
http://dx.doi.org/10.1016/j.eswa.2017.09.026
کد محصول E9384
وضعیت ترجمه مقاله  ترجمه آماده این مقاله موجود نمیباشد. میتوانید از طریق دکمه پایین سفارش دهید.
دانلود رایگان مقاله دانلود رایگان مقاله انگلیسی
سفارش ترجمه این مقاله سفارش ترجمه این مقاله

 

فهرست مطالب مقاله:
Abstract
۱٫ Introduction
۲٫ Literature review
۳٫ Cloud-based E-order fulfilment pre-processing system
۴٫ Case study
۵٫ Results and discussion
۶٫ Conclusive remarks and future work
References

بخشی از متن مقاله:

ABSTRACT

In today’s world of digitization, the rise of the e-commerce business around the globe has brought a tremendous change not only in our purchasing habits, but also to the entire retail and logistics industry. Given the irregular e-commerce order arrival patterns, limited time for order processing in e-fulfilment centers, and the guaranteed delivery schedules offered by e-retailers, such as same-day or next-day delivery upon placing an order, logistics service providers (LSPs) must be extremely efficient in handling outsourced e-commerce logistics orders. Without re-engineering the order fulfilment processes, the LSPs are found to have difficulties in executing the order fulfilment process due to the tight handling requirements. This, in turn, delays the subsequent processes in the supply chain, such as last-mile delivery operations, consequently affecting customer satisfaction towards both the retailer and the LSP. In view of the need to improve the efficiency in handling e-commerce orders, this study aims at re-engineering the fulfilment process of e-commerce orders in distribution centers. The concept of warehouse postponement is embedded into a new cloud-based e-order fulfilment preprocessing system (CEPS), by incorporating the genetic algorithm (GA) approach for e-commerce order grouping decision support and a rule-based inference engine for generating operating guidelines and suggesting the use of appropriate handling equipment. Through a case study conducted in a logistics company, the CEPS provides order handling solutions for processing e-commerce logistics orders very efficiently, with a significant reduction in order processing time and traveling distance. In turn, improved operating efficiency in e-commerce order handling allows LSPs to better align strategically with online retailers, who provide customers with aggressive, guaranteed delivery dates.

INTRODUCTION

The e-commerce business is rapidly expanding around the globe. To increase physical presence, online retailers are using brick-and-mortar stores for the display of their products (referred to as “showrooming”) while enabling customers to make purchases online. The rise of such online-tooffline (O2O) retailing and e-commerce business has revamped the entire order fulfilment process along supply chains (Lekovic & Milicevic, 2013). A recent study by Forrester Research (2016) indicated that the total online retail revenues in China, Japan, South Korea, India, and Australia will nearly double from US$733 billion in 2015 to US$1.4 trillion in 2020. While the emerging e-shopping trend is expected to continue, bringing billions of transactions to every corner of the world, order fulfilment along supply chains has been identified as one of the major bottlenecks affecting the development of the global e-business and end consumers’ online purchase experience (Cho et al., 2008; Wang et al., 2014). On the one hand, logistics service providers (LSPs) attempt to grasp the blooming market segment of e-commerce in a wider business perspective. On the other hand, however, at the operational level, they are struggling with the problem of e-commerce order handling inefficiencies in warehouses or distribution centers (Lang & Bressolles, 2013). Though the bottlenecks of e-order fulfilment process, as illustrated in Figure 1, have received greater concern by both industry practitioners and researchers in recent years, the increased complexity and dynamism of the handling requirements of e-commerce orders, i.e. orders being purchased via the Internet using computers or smartphones, have worsened the logistics industry’s headaches.

ارسال دیدگاه

نشانی ایمیل شما منتشر نخواهد شد. بخش‌های موردنیاز علامت‌گذاری شده‌اند *