This is the 11th annual Email Marketing Industry Census, published by Econsultancy in partnership with Adestra. Once again, more than 1,000 marketers (exactly 1,200 this year) took part in our online survey, carried out in February and March 2017. As well as an analysis of survey data and a comparison with results from previous years, the report also contains a wealth of insights from leading email marketing experts.

As usual, the Census takes an in-depth look at email practices being adopted, the resources being dedicated to email, and the channel’s effectiveness compared to other types of marketing. Personalisation, marketing automation, optimisation for different devices and the future of email are all themes that are revisited in this year’s Census, and there are also new questions about the use of metrics, the application of artificial intelligence and the impact of Brexit on how companies are approaching the EU General Data Protection Regulation (GDPR).