The goal of the current paper is to propose a new model to investigate the effect of organizational culture, Information Technology (IT), and employees’ satisfaction on the performance of the organization. The model is also applied to evaluate the relationships between these variables and organizational performance. This will demonstrate how the three key factors impact the performance, then the managers can plan ahead to make appropriate strategies to evaluate practical developments and suggest improvements in the organizational performance. Also, the paper tries to validate and assess the proposed model in related variables. Sixteen measurements inside three factors are examined. The data have been gathered from the employees of an agriculture organization. By using discriminate validity, the reliability of measure, item loadings, and convergent validity, the model is assessed. The Structural Equation Modeling (SEM) technique is also utilized for model assessment and for checking the dependability as well as its legitimacy. Smart PLS 2.0 was utilized in this paper to survey the estimation and basic models. Path coefficients index,
value, T-values and the GOF index of the model are also examined and the obtained results demonstrates the validity and reliability of the model. Finally, it is found that IT, organizational culture, and employees’ satisfaction play important roles in enhancing of the performance of the organization.

Introduction

Organizational performance is a tool for measuring efficiency which can be achieved through gained knowledge from the Information Technology (IT). Organizational top performance is one of the most important components for managers as the ultimate objective of the organization (Chan & Chao, 2008; Cooper, 2001; Damanpour, 1991; Shahzad, Xiu, & Shahbaz, 2017; Soriano, 2010). Therefore, the organizations try to use unique methods to enhance the organizational performance and set themselves apart from competitors (Oyemomi, Liu, Neaga, & Alkhuraiji, 2016). On the other hand, sharing data and information has been facilitated through web services and Internet (Alamir, Alamir, Navimipour, & Navimipour, 2016; Ashouraie & Jafari Navimipour, 2015). Also, in spite of different types of companies, there is an increase in the use of IT for work processes (Arcilla, Calvo-Manzano, & San Feliu, 2013). In a previous couple of decades, IT has helped organizations to perform the transformation, reduce costs and enhance efficiency (Brynjolfsson & Hitt, 1996; Hazratzadeh, Jafari Navimipour, Ramage, Chapman, & Johnson, 2016; Luo, Fan, & Zhang, 2012). Some researchers have found that IT influences business processes and through these processes, it can improve the general performance of the firms. Instead of just studying whether IT affects performance in different businesses or not, recently, researchers have tried to discover the way that IT helps organizations to improve their performance (Luo et al., 2012; Melville, Kraemer, & Gurbaxani, 2004). IT resources are able to make new capabilities and positively influence the performance (Bharadwaj, 2000; Malaquias, Malaquias, & Hwang, 2016; Santhanam & Hartono, 2003). It can be useful in augmenting the performance of a firm and its human resources (Jabbouri, Siron, Zahari, & Khalid, 2016). So, the first important factor which can influence the organizational performance is the IT.