مشخصات مقاله | |
ترجمه عنوان مقاله | تأثیر مسئولیت اجتماعی شرکت بر ارزش برند و نقش مصرف گرایی اخلاقی: مورد Starbucks |
عنوان انگلیسی مقاله | The Effect of Corporate Social Responsibility on Brand Equity and the Moderating Role of Ethical Consumerism: The Case of Starbucks |
انتشار | مقاله سال ۲۰۱۷ |
تعداد صفحات مقاله انگلیسی | ۲۲ صفحه |
هزینه | دانلود مقاله انگلیسی رایگان میباشد. |
پایگاه داده | نشریه Sage |
نوع نگارش مقاله |
مقاله پژوهشی (Research article) |
مقاله بیس | این مقاله بیس میباشد |
نمایه (index) | scopus – master journals – JCR |
نوع مقاله | ISI |
فرمت مقاله انگلیسی | |
ایمپکت فاکتور(IF) |
۲٫۶۸۵ (۲۰۱۷) |
شاخص H_index | ۵۰ (۲۰۱۷) |
شاخص SJR | ۲٫۱۵ (۲۰۱۷) |
رشته های مرتبط | مدیریت |
گرایش های مرتبط | بازاریابی، مدیریت اجرایی |
نوع ارائه مقاله |
ژورنال |
مجله / کنفرانس | مجله مهمانداری و تحقیقات گردشگری -Journal of Hospitality & Tourism Research |
دانشگاه | Kyung Hee University |
کلمات کلیدی | مسئولیت اجتماعی شرکتی؛ ارزش ویژه برند؛ رستوران؛ مصرف گرایی اخلاقی |
کلمات کلیدی انگلیسی | corporate social responsibility; brand equity; restaurant; ethical consumerism |
شناسه دیجیتال – doi |
https://doi.org/10.1177/1096348017727057 |
کد محصول | E9299 |
وضعیت ترجمه مقاله | ترجمه آماده این مقاله موجود نمیباشد. میتوانید از طریق دکمه پایین سفارش دهید. |
دانلود رایگان مقاله | دانلود رایگان مقاله انگلیسی |
سفارش ترجمه این مقاله | سفارش ترجمه این مقاله |
فهرست مطالب مقاله: |
Abstract Literature Review Model Development And Hypotheses Methodology Results Discussion References |
بخشی از متن مقاله: |
Corporate Social Responsibility A number of companies recognize the significance of balancing profitability and creating a favorable public image by shouldering social responsibility (Mozes, Josman, & Yaniv, 2011). CSR is a “company’s status and activities with respect to its perceived societal obligations” (Brown & Dacin, 1997, p. 72). CSR is an important management tool concept from the perspective that companies should make contributions directly or indirectly to society via socially responsible behaviors that advance social welfare (Y. K. Lee et al., 2012; H. Park, Choi, & Kim, 2014). Carroll (1979) provided a useful perspective for current research that conceives of CSR as multidimensional: philanthropic, ethical, legal, and economic responsibilities. According to Carroll (1979), philanthropic responsibilities are a firm’s activities that contribute to human welfare and goodwill by giving back financial or nonfinancial resources to society. Ethical responsibilities go beyond legal obligations or regulations and reflect implicit social norms and values as well. Legal responsibility refers to a company’s obligation to obey rules and regulations and run the business within legal boundaries. Finally, economic responsibility is related to the belief that firms should produce profitable and competitive products or services to meet customers’ and society’s needs (Carroll, 1979). In the restaurant industry context, S. Y. Park and Lee (2009) pointed out that in spite of the fact that the initial cost of CSR practices is greater than the benefits the company obtains from an accounting perspective, CSR ultimately attracts customers and motivates restaurant’s employees to commit to their work. S. Lee et al. (2013) suggested that managers in restaurants should consider CSR as an investment in product quality, safety, employment, and corporate governance because it creates corporate value and a competitive advantage, especially during recessionary periods. A corporation’s participation in CSR initiatives to conserve the environment enhances customer satisfaction with its services (Gao & Mattila, 2014). In accordance with the preceding perspectives, CSR effectively creates company identification and builds long-term relationships with customers. For example, customers’ awareness of CSR programs is a driver of company–customer identification and trust in quick-service restaurants (Swimberghe & Wooldridge, 2014). Similarly, Siu, Zhang, and Kwan (2014) suggested that customers’ perceptions of a firm’s reputation based on CSR initiatives facilitate customer identification in the restaurant industry. CSR creates a halo effect around a firm that enhances the company’s positive image (H. Park et al., 2014). |