مقاله انگلیسی رایگان در مورد مدل های کسب و کار مدیریت امکانات – امرالد 2017

A firm’s business model has traditionally been conceptualised as a framework that helps us understand how that firm creates and captures value (Amit and Zott, 2001). While it is important to depict the essential processes of value creation and capture of the firm, recent research has focussed on business model innovation for the survival and sustainability of firms and their stakeholders (Martins et al., 2015; Spieth et al., 2014). This view of business model innovation has accentuated the need to broaden the perspective on business models to study the external orientation of a firm’s operation in its environment. Hence, as the traditional business model conceptualisations (Hedman and Kalling, 2003; Nenonen and Storbacka, 2010; Tikkanen et al., 2005) integrate market-related aspects and those found internally within the firm, the evolution and innovation perspective of a firm’s business model investigates how a business model is influenced by the firm’s reaction to both internal and external pressures and to changes in the environment (Velu, 2015). The current study builds on this background to observe the interactions in firms’ inter- and intraorganisational collaboration to build a better understanding of the evolutionary processes of business model innovation in supplier–client relationships. In particular, we improve on the explanations of the evolution of business models in the context of facilities management (FM) services.