مقاله انگلیسی رایگان در مورد تجربه میهمانان در هتلهای سبز – الزویر ۲۰۱۹

elsevier

 

مشخصات مقاله
ترجمه عنوان مقاله چرا هتل ها باید سبز شوند؟ دیدگاه هایی از تجربه میهمانان در هتلهای سبز
عنوان انگلیسی مقاله Why should hotels go green? Insights from guests experience in green hotels
انتشار مقاله سال ۲۰۱۹
تعداد صفحات مقاله انگلیسی ۱۱ صفحه
هزینه دانلود مقاله انگلیسی رایگان میباشد.
پایگاه داده نشریه الزویر
نوع نگارش مقاله
مقاله پژوهشی (Research Article)
مقاله بیس این مقاله بیس میباشد
نمایه (index) Scopus – Master Journals List – JCR
نوع مقاله ISI
فرمت مقاله انگلیسی  PDF
ایمپکت فاکتور(IF)
۵٫۴۱۴ در سال ۲۰۱۸
شاخص H_index ۹۳ در سال ۲۰۱۹
شاخص SJR ۱٫۹۹۹ در سال ۲۰۱۸
شناسه ISSN ۰۲۷۸-۴۳۱۹
شاخص Quartile (چارک) Q1 در سال ۲۰۱۸
مدل مفهومی ندارد
پرسشنامه ندارد
متغیر دارد
رفرنس دارد
رشته های مرتبط مدیریت، مهندسی محیط زیست
گرایش های مرتبط مدیریت هتلداری، مهندسی بهداشت محیط
نوع ارائه مقاله
ژورنال
مجله / کنفرانس مجله بین المللی مدیریت مهمان نوازی (هتلداری) – International Journal of Hospitality Management
دانشگاه  Department of Business Studies, Roma Tre University, Via Silvio D’Amico, 77, 00145, Roma, Italy
کلمات کلیدی برچسب سازگار با محیط زیست، هتل های سبز، شیوه های سبز، مدل سازی معادلات ساختاری حداقل مربعات جزئی، رضایت مشتری، اهداف رفتاری
کلمات کلیدی انگلیسی Eco-label، Green hotels، Green practices، PLS-SEM، Customer satisfaction، Behavioral intentions
شناسه دیجیتال – doi
https://doi.org/10.1016/j.ijhm.2019.04.022
کد محصول  E13595
وضعیت ترجمه مقاله  ترجمه آماده این مقاله موجود نمیباشد. میتوانید از طریق دکمه پایین سفارش دهید.
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فهرست مطالب مقاله:
Abstract
۱٫ Introduction
۲٫ Literature and hypotheses development
۳٫ Research methods
۴٫ Results
۵٫ Discussion, implications, limitations and future outlook
۶٫ Conclusions
Appendix A1 Confirmatory tetrad analysis in PLS-SEM results
References

 

بخشی از متن مقاله:
Abstract

Over the last years, the lodging industry started to implement a wide spectrum of green practices to mitigate its pressure on the environment and to respond to the growing consumers’ environmental concerns. Recently, scholar’s attention to guest perception of hotels green practices has been grown. This paper through a PLS-SEM analysis, presents the results of a survey targeted to the guests of an ecolabel-awarded hotel, investigating how consumers perceive the actions implemented by hotels to reduce their environmental impacts. The study provides hotel managers with insights from guests staying in green hotels. The main objectives are to explore how guests perceive “green hotel” practices and to test the relationship between guest perceptions of hotel green practices and behavioral intentions. Additionally, the impact of green practices in determining a specific loyalty towards green hotels has been tested. Finally, the study investigates the role of guest satisfaction as a mediator for guest loyalty. Results of this study supported the research hypotheses showing that customers positively recognize the hotels’ environmental commitment, with a significant influence on guest satisfaction and loyalty. Findings also suggest that guest who experienced the stay in a green hotel are more likely to develop a specific loyalty toward the hotels implementing green practices. Implications, limitations and future lines of research are also provided.

Introduction

The tourism sector is one of the world’s largest industry, contributing to 10.4% of global gross domestic product (GDP) and a key enabler of economic development globally. Tourism is a trillion-dollar industry, driving the 7% of global exports and proving approximately 1 in 10 of all jobs (WTTC, 2018). On the other hand, tourism activities strongly impacts on the environment, contributing not only to environmental degradation but also to the raising of greenhouse gases (GHG) emissions associated with the sector (Pang et al., 2013). Tourism account for about 8% of global greenhouse gas emissions (Lenzen et al., 2018). The study of Lenzen et al. (2018) found that, between 2009 and 2013, tourism’s annual global carbon footprint increased from 3.9 to 4.5 bn tons of CO2 equivalent. Additionally, forecasts indicate that the tourism industry is becoming more energy, freshwater, land and food intense, and within 25–۴۵ years tourism resources use will double (Gossling and Peeters, 2015). Climate change and tourism are closely interrelated. While the tourism sector massively contributes to greenhouse gas emissions, mostly related to transportation, it also faces profound impacts from global warming being one of the most vulnerable industries to environmental degradation and climate change (Gossling and Peeters, 2015; Smith, 1990). Considering this aspect, the success of the tourism industry in the long-term is strictly linked to its capacity to manage environmental sustainability issues (Bramwell and Lane, 2008). Therefore, addressing sustainability has become a major concern for the industry, policy makers and consumers (Lee et al., 2011). Increased pressure on the environment also come from to the accommodation sector, responsible for roughly 20% of the tourism emissions.

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