مقاله انگلیسی رایگان در مورد مجموعه داده در فرهنگ سازمانی و عملکرد در مهمان نوازی – الزویر 2018

Organisational culture refers to certain characteristics that shape how human beings behave and communicate within any organisational setting. The concept of organisational culture is of fundamental interest among individuals, groups, and organisations as they try to understand how the culture of an organisation can make a difference or have a sway on the satisfaction and performance of all members of the organisation especially in the hospitality industry.

2. Data

The data comprised raw inferential statistical data on the effect of organisational culture and job satisfaction on the performance of selected hotels in Nigeria. The study population of this research comprises managers and supervisors of selected six (6) hotels from a list of 131 hotels adjudged to be the top performing/most popular hotel brands in Lagos State by Tripadvisor (2017). The information presented spread across the six hotels used in this research work. 205 copies of questionnaire were retrieved from managers and supervisors of Southern Sun, Wheatbaker, West view, Radisson Blu Anchorage, Westland and Royal view hotels. The items in the questionnaire were adopted from Organisational Cultural Profile (OCP) developed by [1,5,6] who illustrated five categories: employee orientation (EO), innovation (IN), customer focus (CF), systematic and management control (SMC) and social responsibility (SR). While job satisfaction and performance were measured based on modified indicators from prior studies [2]. Explicitly, a proposed framework model has been tested using structural equation modelling (SEM) to show the relationship between observed and unobserved variables. A model fit was evaluated by examining several fit indices which include: chi-square (χ2), chi-square/degree of freedom (χ2/df), Goodness-of-Fit Index (GFI), Comparative Fit Index (CFI), Standardized Root Mean Residual (SRMR) and Root Mean Square Error of Approximation (RMSEA). Having run the test, the SEM was obtained, and results of fit indices as presented in Fig. 1 and Tables 1 and 2 respectively.