Abstract

Introduction

Methodology

Synthesis of the Literature

Result Reporting and Analysis

Discussion

Conclusion

References

Data Availability Statement

Author information

Additional information

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Abstract

In light of the maelstrom that global Supply Chains must struggle with, we contend that Systems Thinking in Supply Chain Management can be an enabling factor. Systems Thinking can support problem-solving in the reactive crisis mode that practitioners find themselves in, let alone when seeking ways to improve the end-to-end Supply Chain. This paper determines the prevalence of Systems Thinking methodologies within the literature and confirms if these contributions provide benefits to Supply Chain Management beyond the dyad through empirical research? Given the challenges of realising supply chain-wide progression, are these contributions supporting the discipline in pursuing industry advancement strategies? A systematic literature review methodology was employed, evaluating ninety-seven peer-reviewed papers regarding the breadth; from suppliers’ supplier to customers customer, and depth; from literature review to empirical research. Five research outcomes are identified, resulting in an established hypothesis. We argue that a positive correlation between Systems Thinking Maturity and Supply Chain Performance leads to a more significant opportunity to go beyond the dyad. The hypothesis led to a research construct that advocates the need to determine empirically whether a correlation exists between Systems Thinking Maturity and Supply Chain Performance.

Introduction

Imagine a global health pandemic occurred, and the Systems of the World responded effectually. Impacts occur, a period of adjustment ensues; however, a level of confidence in the System remains. Within the broader Systems of the World, Sub-Systems are connected and can work through the adjustments to contend with the emerging variables from this wicked problem. The Supply Chain Sub-Systems are interconnected, with complete transparency and agility to shift the entire System towards the required position. Those within the Supply Chain System have clarity of the immediate and removed stakeholders and know the ramifications of decisions from those upstream to those at the receiving end. Whilst competitive, they focus upon what is suitable for the broader System. Efficient and holistic decisions are commonplace, with waste kept to a minimum, given actual demand and supply alignment. Those relying upon the Sub-System understand and see the Systems operating in real-time and trust that economic, societal, and environmental objectives are satisfied equally. Every day the World’s Supply Chain System continues to learn and adjust. Those depending upon it grow with more confidence and share resources as needed to ensure an equilibrium exists within their relative Systems. The Systems of the World manages the pandemic, returning to the normal state quickly, whilst implementing strategies to mitigate future instances.