مقاله انگلیسی رایگان در مورد رفتار شهروندی سازمانی (OCB) – الزویر 2018

1. Introduction

2. Literature review

3. Data collection and analysis methods

4. Hypotheses testing

5. Conclusions

References

Our study goal – Modern management is paying more and more attention to new research directions that aim a compound approach of the human psychology and, implicitly, its role in achieving an organizational framework auspicious for performance. Due to this context, our study aims to highlight the correlations between the Organizational Citizenship Behavior (OCB) and the Cultural Intelligence (CQ) in the Romanian academic environment. Research methodology – Data presented, resulted from a sociological investigation, based on a questionnaire and accomplished during 2016 on a representative sample of students from the Romanian Academy of Economic Studies (Bucharest), form the Management Faculty. Information obtained were processed by econometric methods, by/with SPSS (Statistical Package for the Social Sciences), the most used statistical software for social sciences. Ascertainment – This study identifies and measures the intensity between OCB (including its components) and Cultural Intelligence (CQ), links. The results obtained, highlight the existence of some influences of the OCB components, on CQ, but the intensity of the influences is weak. In this situation, OCB can’t be considered a CQ predictor. Research limits – Our study research are available only on the analysed sample. To increase the results applicability, we consider as necessary an extension of the sample, by including foreign students that learn in the Romanian academic environment. Practical Involvement – Our final goal is to boat for Romanian Universities, particular methods and techniques to increase the adaptation capacity of the students from the Romanian Universities to intercultural environments. Originality – Our researches are the first one at national level that aim to demonstrate de link between the Organisational Citizenship Behavior (OCB) and the Cultural Intelligence (CQ).

Introduction

The huge potential of the human brain is, nowadays, one of the less exploited resource in many domains, inclusively in management. Due to nowadays economic and social context, the human software development and optimisation is a major goal of theoretical and practical studies and researches, developed at worldwide level in human resource management. Efficient managing of the human resource in a more and more fluid labour market, which transcend national borders, determine a stressed increase for the interest concerning the relation between the cultural factor and performance. So, it appeared a new approach about the problems concerning personnel selection and training, and about employee cognitive capabilities and abilities development. At the same time, informal behavior role at organisational level, obtains new valence. The two concepts that cover this study area are the Organisational Citizenship Behavior, an informal behavior in its essence and the Cultural Intelligence, a form of human intelligence that highlights the adaptation ability of a person in a multicultural environment.